职位描述: JN******14–FieldApplicationEngineer,China Reportingdirectlytotheheadoffice,theFieldApplicationEngineerwillworkaspartofthesupportteamoutoftheofficeinBeijing.Inthisrole,thesuccessfulcandidatewillprovidedirecttechnicalassistancetousersofPointGrey’sadvanceddigitalcameratechnologyproductsinChinaandtherestoftheAsiaarea.Theywillalsoberesponsibleforcollectingcustomer,application,andmarketinformationinChina.ThecandidatewillworkcloselywithotherChinaFieldApplicationEngineers,theChinaSalesteam,andtherestofthesupportteaminotherPointGreyoffices. Inadditiontobeinganexceptionalproblemsolver,theabilitytounderstandthecustomer’soveralltechnicalrequirementsandbusinessneeds–aswellasexcellentcommunicationsskills–willbekeytothecandidate’ssuccessintherole. Responsibilities1,AssistOEMs,distributors,andusersintroubleshootinghardware,firmware,andsoftwareissuesprimarilythroughemails.Ifneeded,traveltocustomersiteisrequiredtoperformon-sitetechnicalsupportandtroubleshooting2,Providesupporttosalesteammembersinrespondingtocustomertechnicalquestions3,AssistwithpreparingfortradeshowsandsettingupdemostoshowcasePointGreycamerasandtechnology4,WorkcloselywiththeengineeringandsoftwaredevelopmentteamstoresolveissuesandbugsinPointGrey’simagingproducts.5,Writeknowledgebasearticles,andupdatetechnicalreferencemanualsanduserdocumentation6,PerformqualityassurancetestingonPointGreysoftwaredevelopmentkitsandcamerafirmware SkillsandQualifications Required1,Technicalorengineeringundergraduatedegreeorabove2,Minimum3-5yearsofexperienceinarelatedfield3,Technicalbackground(e.g.signalprocessing,machinevision,automation,etc.)4,Exceptionalproblemsolvingandtechnicalknowledge5,Programminglanguageknowledge(C/C++andC#)6,Strongcustomerserviceandsupportexperience7,GoodcommunicationskillsinbothChineseandEnglish8,Teamplayer9,Willingnesstolearn Preferred1,Digitalcameraandinterfaceknowledge2,Understandingofelectricalengineeringorembeddedsystemsfundamentals3,Otherlanguages Compensation1,Salarycommensuratewithsuccessfulcandidate’sexperience2,PointGreyResearchoffersachallengingandstimulatingworkenvironmentwithcompetitivecompensationpackages.PointGreyvaluesitsemployeesandhascreatedaflexibleandfriendlyworkenvironmentwhereindividualscanexcelandcontributesignificantlytothesuccessofthecompany. PointGreyisaworld-leadingdesignerandmanufacturerofinnovative,high-performancedigitalcamerasforindustrial,lifescience,andtrafficapplications.WeofferauniqueandcomprehensiveportfolioofUSB3.0,GigE,FireWire,USB2.0andCameraLinkproductsknownfortheiroutstandingquality,easeofuse,andunbeatableprice-performance.Formoreinformationonourcompanyandproducts,pleasevisitwww.ptgrey.com.Toexpressinterest,******“JN******14–FieldApplicationEngineer,China<YourName>”.
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